PM Tools Deep Dive: Jira, Miro, Confluence, Smartsheet

About the Course:

Modern product teams live inside a complex ecosystem of tools. When used well, they accelerate clarity, collaboration, and delivery. When misused, they create noise, duplication, and confusion. 

This practical workshop gives Product Managers hands-on guidance on four of the most widely used delivery and collaboration platforms: Jira, Miro, Confluence, and Smartsheet. Participants will learn core workflows, best-practice configurations, and real examples of how these tools integrate to support product discovery and delivery at pace.

Course Objectives:

By the end of this course, participants will be able to:

• Configure Jira boards, workflows, and issue types for product delivery.
• Run ideation, mapping, and prioritization workshops in Miro.
• Create effective product documentation and decision logs in Confluence.
• Build project plans, dashboards, and dependencies in Smartsheet.
• Integrate the tools to reduce duplication and improve transparency.
• Apply governance through templates, permissions, and review cadences.
• Avoid common anti-patterns that slow teams down.

Who is the Target Audience?

• Product Managers and Senior PMs.
• Product Owners and Delivery Leads.
• Scrum Masters and TPMs.

Basic Knowledge:

• Basic computer skills, understanding of project workflows, and familiarity with team collaboration tools or project management concepts are helpful for this topic.